15ร
increase in monthly online revenue
"Before SalesPeck, our WhatsApp was a graveyard of unread inquiries. Now, almost every inquiry turns into a paid parcel."
โ Lead Operations Manager, TechCore
The Challenge
Tech buyers frequently sent technical questions about device compatibility, warranty terms, and delivery times late at night. Without staff on duty, inquiries remained unread until morning, losing buyers to brick-and-mortar stores.
How SalesPeck Helped
SalesPeck deployed 24/7 conversational coverage on WhatsApp and web chat. Specialists answered questions within 90 seconds, shared verified specifications, and booked orders with instant airway bill creation.
The Outcome
Overall monthly sales grew by 15 times within 4 months. Night-time chat conversions now account for over 38% of total revenue.