How SalesPeck works from day one to daily orders
You don’t need an army of programmers or a 40-page manual. We guide you through 4 clear steps, train our specialists on your catalog, and start closing sales.
Four straightforward steps
Clear accountability at every phase so you know exactly who is doing what.
Quick Onboarding & Catalog Sync
Keep your existing Shopify or WooCommerce shop — or let us build a fast new one. We import your product images, prices, variants, and stock counts into the centralized SalesPeck system.
- No disruption to your ongoing sales
- Full support for product variants and size charts
- Clean Google SEO metadata setup
Connect WhatsApp, Instagram & Couriers
We configure WhatsApp Business API and Instagram direct messaging. We also connect your courier accounts (TCS, Leopards, Trax, DHL) for 1-click label generation.
- Official WhatsApp Business green checkmark ready
- Shared multi-agent team inbox
- Direct courier API credentials linked safely
Our Specialists Handle Selling & Chats
Our trained e-commerce specialists answer incoming customer messages in under two minutes. They check stock in real-time, clarify questions, address concerns, and book confirmed orders.
- Conversations answered 9am to 8pm by humans
- After-hours automated inquiries handled without dropping leads
- Voice notes, screenshots, and photos understood cleanly
1-Click Packing, Courier Booking & Tracking
Your team sees every confirmed order in one unified dispatch queue. One click generates the courier airway bill and sends live tracking directly to the customer on WhatsApp.
- No manual typing or copy-pasting addresses
- Customers receive instant tracking links
- Low-stock alerts prevent running out of bestsellers
Two flexible ways to begin
Whether you have been selling online for years or are just launching your first brand.
Path A: Keep your existing website
Already on Shopify, WooCommerce, or Magento? Great! We plug directly into your current setup. You keep your domain, design, and history. We simply take over answering WhatsApp inquiries, handling customer support, and driving conversions.
- Zero downtime or complicated data migration
- Works with your existing product catalog & inventory
Path B: We build a new shop for you
No website yet, or tired of slow, clunky templates? Our engineering team designs and launches a modern, lightning-fast storefront with automatic mobile optimization, fast checkout, and Google indexing built right in.
- Sub-second page load times on 4G/5G mobile connections
- Automatic product schema & SEO for top Google rankings
A typical day with SalesPeck
Here is how our software and human specialists keep orders moving around the clock.
Morning (9:00 AM – 12:00 PM)
Order Queue Review & Packing
All overnight orders are reviewed, printed, and handed over to courier dispatch. Low inventory items trigger automatic restock suggestions.
Afternoon (12:00 PM – 6:00 PM)
Peak Inquiry Conversion & Follow-Ups
Specialists answer incoming WhatsApp chats and Instagram comments. Abandoned checkouts receive polite personalized follow-up.
Evening & Night (6:00 PM – Midnight+)
Night-Shift Coverage & AI Assistance
Late-night buyers browse products and ask questions. Live stock checks and automated order booking ensure you never lose late-night revenue.
Ready to put your store on auto-pilot?
Schedule a brief 15-minute walkthrough. We will review your current channels and map out how quickly we can get you up and running.